Competitive Comparison


SCRIBELINK SUCCESS DERIVES FROM:

  • We have firsthand knowledge of the problem, including a Physician CEO on a quest to address a major need in healthcare.
  • From the beginning, physicians and engineers worked together in a multidisciplinary team.
  • ScribeLink did not try to take the latest technology fad and force it into healthcare. We built a solution based on four years of research, development, and testing

In-person scribes

  • Excessive workforce turnover- no one wants to orient a new scribe every several months; plus, no guarantee of quality of the next scribe
  • High cost
  • Exam room crowding
  • One more person for the physician to manage, constantly asking, “Anyone seen the scribe?”

Smart glasses with remote scribes

  • Very uncomfortable to wear and poor user experience
  • Lack of two-way audio prevents conversation with scribe
  • Camera on face diminishes eye contact with patients
  • Major technical barriers leading to poor reliability

Fixed room audio – video with remote scribes

  • Much of physician thought process and documentation takes place outside the room
  • Security concerns of having equipment outside of physician control
  • High cost to place equipment in each room

Tablet computer on a rolling stand

  • Does a physician really want to pull a rolling stand around for 10 hours a day?

Artificial intelligence without scribes

  • AI can transcribe words but cannot understand meaning. This results in a high and unusable error rate for medical documentation.
  • AI cannot pick up non-verbal cues or document physical exams or procedures by visualization.
  • Dr. Gary Marcus has authored a great article on the limitations of artificial intelligence

Voice dictation and Dragon Dictation

  • Not in real-time so physician often falls behind on dictations and has to use their personal time to complete
  • Dragon Dictation, due to need for frequent editing, often takes longer than direct physician data entry.
  • Voice only dictation not in structured format so billing becomes difficult.

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